15 Apr Windows 10 No Internet Access But Internet Works On Phones

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Experiencing the frustration of Windows 10 no internet access but internet works can be perplexing, especially when your other devices are connected seamlessly. This issue often arises due to various reasons, such as misconfigured network adapter settings, an IP address conflict, router configuration problems, or overly strict firewall and antivirus settings. To resolve this, start by checking your network adapter settings to ensure they are configured correctly. Next, try releasing and renewing your IP address to resolve any conflicts. If the issue persists, consider resetting your router or updating its firmware. Additionally, review your firewall and antivirus settings to ensure they are not blocking internet access. By addressing these potential issues, you can often restore internet connectivity on your Windows 10 device and alleviate the frustration of encountering this error.

Why Does This Happen?

Several factors can cause this problem:

1. Network Adapter Issues

When faced with the error Windows 10 no internet access but internet works, it’s crucial to consider the possibility of misconfigured network adapter settings. Your Windows 10 device relies on these settings to connect to the internet, and if they are incorrect, it can result in connectivity issues. To rectify this, you can start by checking the network adapter settings in the Control Panel. Ensure that the adapter is enabled and configured to obtain an IP address automatically. Additionally, you can try updating the network adapter drivers to the latest version, as outdated drivers can also cause connectivity problems. If these steps don’t resolve the issue, you can try resetting the network settings on your Windows 10 device. This will reset all network-related settings to their defaults, which can often fix misconfiguration issues and restore internet access.

2. IP Address Conflict

Your device may have an IP address conflict with another device on the network.

3. Router Issues

When encountering the error Windows 10 no internet access but internet works, issues with your router’s configuration or firmware could be the culprit. Router settings can become misconfigured, especially after updates or changes, which can disrupt your device’s ability to connect to the internet. To resolve this, start by rebooting your router, as this can often fix temporary configuration issues. If that doesn’t work, log in to your router’s settings interface and ensure that the settings, such as DHCP, DNS, and security settings, are correct. Additionally, check for firmware updates for your router and apply them if available, as outdated firmware can cause compatibility issues with Windows 10. By ensuring your router’s configuration is correct and up to date, you can resolve the “no internet access” error and restore connectivity to your Windows 10 device.

4. Firewall and Antivirus Settings

Overzealous firewall or antivirus settings can block your Windows 10 device from accessing the internet.

How to Fix It

Here’s what you can do to resolve the issue:

1. Restart Your Device

When faced with the frustrating issue of Windows 10 no internet access but internet works, a simple yet effective solution is to restart your device. A restart can resolve minor connectivity issues by refreshing the network settings and clearing any temporary glitches that may be causing the problem. To restart your Windows 10 device, simply click on the Start menu, select the Power option, and then choose Restart. Once the device has restarted, check if the internet connectivity issue has been resolved. If the problem persists, you can also try restarting your router and modem. Simply unplug them from power, wait for a few seconds, and then plug them back in. This process can sometimes help in resolving connectivity issues related to the router or modem.

2. Check Network Adapter Settings

Ensure that your network adapter settings are correct.

3. Reset TCP/IP Stack

Resetting the TCP/IP stack can resolve IP address conflicts.

4. Update Network Drivers

To resolve the issue of Windows 10 no internet access but internet works, it’s essential to ensure that your network drivers are up to date. Outdated or incompatible network drivers can cause connectivity problems and may be the reason behind this error. To update your network drivers, you can follow these steps: First, press the Windows key + X on your keyboard and select Device Manager from the menu. In the Device Manager window, locate the Network adapters category and expand it to view the list of network adapters. Right-click on your network adapter and select Update driver. Choose the option to search automatically for updated driver software. Windows will then search online for the latest driver and install it if available. Alternatively, you can visit the website of your network adapter’s manufacturer, download the latest driver, and install it manually. After updating the drivers, restart your computer to apply the changes and check if the issue has been resolved.

5. Disable Firewall/Antivirus

Temporarily disable your firewall or antivirus to see if they are causing the issue.

When to Seek Help

If you’ve followed the troubleshooting steps for Windows 10 no internet access but internet works and are still experiencing issues, it might be time to seek help from IT professionals. IT professionals have access to specialized tools and knowledge that can help diagnose and fix complex networking problems. They can analyze your network configuration, check for any underlying issues with your hardware or software, and apply advanced troubleshooting techniques to resolve the problem. By seeking help from IT professionals, you can ensure that the issue is properly addressed, and that you can get back online quickly and efficiently. Additionally, IT professionals can provide you with tips and recommendations to prevent similar issues from occurring in the future, ensuring a more stable and reliable internet connection.

Conclusion

Experiencing “Windows 10 no internet access but internet works” can be frustrating, but understanding the possible causes and following troubleshooting steps can help resolve the issue. Start by checking your network adapter settings to ensure they are correctly configured. Next, check for any IP address conflicts and resolve them by releasing and renewing your IP address. If the issue persists, consider resetting your router or updating its firmware to address any configuration problems. Additionally, review your firewall and antivirus settings to ensure they are not blocking internet access.

If these steps do not resolve the issue, consider seeking help from IT professionals who can use specialized tools to diagnose and fix the problem. They can analyze your network configuration, check for hardware or software issues, and apply advanced troubleshooting techniques to get you back online quickly.

In conclusion, Windows 10 no internet access but internet works is a common issue with solutions. By following these troubleshooting steps or seeking help from IT professionals, you can resolve the issue and get back to browsing the web seamlessly.

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