10 Dec Managed IT Services For Life Sciences: CEO Handle Competition

Managed IT Services For Life Sciences always involve a whole team of information technology professionals who a team leader works from an IT support company. And these teams of ITs with their team leader are directly managed by the CEO of the IT company, which is you. And in your own company, there are multiple team leaders with their own team of IT experts, and because of this, it cannot be avoided that each team will compete against each other, especially when it comes to providing the best-managed services. And also, team competition happens mainly because each group has something to prove to their boss, and they are aiming for a promotion, recognition, or rewards. And of course, there is always something for the best team in your company, when a particular team excels in giving the best Managed IT Services For Life Sciences. As their boos, you need to know precisely how to handle the competition between the teams, so they remain friendly and not turn into the aggressive and harmful competition that could be bad for the whole IT service company and scare off clients.
Make An Assessment
The first thing you need to do is make an assessment of what is truly going on. Ask a staff or employee who is not part of any team to make observations about each group and find out if the competition is still friendly or if a team or team member is beginning to be hostile towards other teams or team members. It is also a good idea to learn more about the personal lives of the team leaders and members in order to figure out what they are aiming for or who they are working for. Knowing why they are so passionate about Managed IT Services For Life Sciences can help you find a way to make the competition healthy among colleagues and not bloody. Remember that your goal here is not to end the match but instead to make it peaceful, with the purpose of keeping your employees on their toes and aware that they might lose their job if they do not perform well like the others. A healthy competition is always good, since it increases productivity in the workplace, and it pushes the teams to work harder and smarter. So make sure to assess the whole situation and find ways to reward the best team without alienating the others.
Communicate With The teams
As the CEO of your own IT service company, you delegate tasks to the team members and other people in your management team, so it is not normal for you to have talks with the groups. But for the spirit of a healthy competition, you need to go down a bit and make contact with the team members. It is essential to boost their ego and give them positive acknowledgment in their work in Managed IT Services For Life Sciences. Remember that without them, your company would not blossom, and there would be no happy clients. So have a talk with the team from time to time, and deliver your message of peace and your expectation of a healthy competition only. Make it clear that you will never tolerate violence or backstabbing among your people just to get ahead of the competition. Let each of the team know that you are watching their every move, and you will reward the best team, but the team who is not doing the leg work may not be allowed to continue working for your IT support company because there is no room for slackers in your business, and below-average performance, or even average performance, is not making the clients happy. Be firm yet kind to your subordinates, and always tell them to abide by the rules and regulations of the company in performing Managed IT Services For Life Sciences.
Keep Both Eyes On The Goal
Keep in mind that your goal as a CEO is to earn money by providing the best IT services for your clients. Never lose focus on that goal, and make sure that your IT teams will not forget it as well. By doing this, you need to have a regular performance review of the team leaders and team members. You are not running a charity so let go of the ITs who are not doing well on providing excellent services to your life sciences clients. They must never be the reason that your company is losing money or losing clients. Fire those who cannot meet the standards of your company and replace them with information technology professionals who are more than capable of doing the job right. It may seem inhumane to fire people and leave them without the means to provide for their families, but it is not your fault that they are not meeting the expectations that you set upon all your ITs. Remember that most of your teams are doing well in providing Managed IT Services For Life Sciences, so the job is indeed doable and is not impossible to do. But when a few are not giving their best to learn and continue to grow with your company, then they definitely deserve to be let go. Because it would be unfair to those, who are working hard to see that you retain people who are not doing their part just because you pity them, if they genuinely want to earn and keep their jobs, they should have put as much effort into their work as the others who excel in their tasks.
Give Compliments
No matter what the industry, employees relish compliments from their bosses. So make it a point to give compliments to the team or team members who are doing their best to meet your company standards and make clients satisfied and happy with the managed services. In giving praises, you are boosting the morale of your people and making them work harder in providing exceptional Managed IT Services For Life Sciences.