25 Apr Portland IT Services Pros and Cons of Outsourcing

Every company deserves the opportunity to secure their network so cyber criminals cannot access their confidential files, company data, important documents, and secrets to their business structure. That is the main reason why it is highly recommended that your company has its own IT support team to handle the network security and other technicalities of your business. The good news is, you can always find a reliable Portland IT services company that can manage your network security and guarantee that your business is always safe from cyber criminals. However, as a business person you do have your doubts about outsourcing your IT needs and that is completely understandable, since it is not easy to trust an outside company to handle your technical needs and give access to people who are not part of your company to your company files. And so to help you with your decision, let us discuss the pros and cons of outsourcing your IT support needs and see if the pros more than outweigh the cons.

Pros of outsourcing IT services

By outsourcing your IT needs to one of the best Portland IT services company in the country, you gain loads of benefits that are crucial to the success of your business. Let us take a closer look at what you can benefit by using an existing IT service company to manage your network security.

Develop core competencies

If your business belongs to the SME or small to medium sized enterprise, then you absolutely should consider outsourcing your IT needs so you can fully focus on the implementation of the core competencies of your business. Your new IT support will handle all the technical needs of your business especially your network security, while you concentrate on working hard to improve your company products and services.

Availability of resources

When you outsource your IT needs, you gain access to tools and resources that you normally do not have access to. You can utilize the skilled resources of your new Portland IT services team in order to optimize the network security of your company. And since your IT support has all the latest technologies that can fight against cyber criminals, you can be absolutely confident that your network is completely secure against hackers.

Save money

Building your own IT department that is complete with all the servers, computers, devices, and everything that are needed to run your own company IT is quite expensive. And so when you outsource your IT needs, you can save money on the expenses. Plus, the Portland IT services company offers flexible payment method that is certainly cost saving for your business.

Reduce service outages

Service outage is a common issue that many businesses have the unfortunate luck of experiencing sometimes. And though the occurrences are not really in a daily basis, the fact remains that when the company website is down, loads of money and customers are lost, therefore your businesses loses profit even in a few minutes of service outage. But when you outsource your technical needs, your new IT support will make sure that the service outage is reduced significantly so you can continue your services without delays. They are always there to resolve any technical problem, and they will go the extra mile to ensure that services outages is a thing of the past and not something that you do not have to worry about in the future.

No overhead cost

When you outsource your IT needs, you are free from worrying about overhead cost since technically you are not employing the ITs behind the Portland IT services company. What you do is pay for their services and they do the work for you. They are paid by their own company, and so you no longer need to allocate office space for them, or strategize their wages, put up insurance for them, or include them in your company bonuses. You simply need to pay their monthly fees, and they serve you by ensuring that your network security s top notch and cannot be hacked by hackers.

Cons of outsourcing IT support services

As with other services in the industry, outsourcing the IT needs for your company comes with disadvantages. Let us look at the cons of going through this path.

Longer wait time

When your IT support is outside of your company office, the wait time for the resolution of your hardware issue can be longer, since they may need to come over if the technical issues are not resolved remotely.

Risk of data theft

Yes it is true that outsourcing IT service poses a huge risk of data theft, but that does not happen as long as you choose your vendor efficiently. Do just hire for the sake of hiring, but do your research and find the best Portland IT services company that comes highly recommended and trusted in the industry.

Extra charges

Most IT support services company offers a monthly fix price for their overall technical support services, but there are also chances that they will bill you for extra services especially when they perform additional IT tasks that are not included in your contract. That is why it is crucial that you clarify everything before you sign on the dotted line. Make sure that both parties understand what is expected from each other, and in your contract every single detail of the IT support’s responsibilities must be clear so there are no additional charges.

Trust issue

It cannot be avoided that you have some doubts about the capability of the IT support company to do their job. And yes it is normal to fear that they may exploit your data and use them against you. However, your fears can be eliminated once you choose to hire a reputed, trustworthy, and highly liked Portland IT services for your IT outsourcing needs. You simply need to ask for references and conduct your own investigation regarding the trustworthiness of the IT support.