Spam in any form is a nuisance. Whether junk mail bundles filling your mailbox or receiving unwanted emails from senders you don’t recognize, spam is frustrating. Even more aggravating is the sheer volume of junk and our inability to stop it. Because of how interconnected...
Password hygiene and methodology is an important part of basic security. But as times have changed with intensifying threats and greater volume of spaces where passwords are required, the need for improved logins is crucial. Discussion about strong passwords is nothing new. In the IT and...
One crucial part of Cybersecurity Awareness Month is taking important steps to fundamentally improve personal and professional security. Whether that’s education about specific topics, onboarding new software, using different hardware devices, or otherwise interacting with cybersecurity-adjacent environments, it’s important. But you don’t need an engineer’s understanding...
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI- driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows as well as improve productivity...
Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation as well as financial stability and legal standing. The average cost of a data breach...
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It...
Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of affordable AI solutions has opened the door for...
While October is dominated by Halloween festivities and spooky decor, there’s another threat of horror facing us in the digital background: cybersecurity! Or, more specifically, a lack of it. That’s why October is Cybersecurity Awareness Month in the tech sphere, a time to reflect on...
Spam in any form is a nuisance. Whether junk mail bundles filling your mailbox or receiving unwanted emails from senders you don’t recognize, spam is frustrating. Even more aggravating is the sheer volume of junk and our inability to stop it. Because of how interconnected...
We use our phones for virtually everything, whether that’s social interaction, interacting with apps, or even business-related tasks. But while phones are convenient, they present a problem: security. Or specifically, lack of phone security. Smartphones house treasure troves of personal data. Files, images, videos, and voice...