Thanksgiving is a time for reflection, gratitude, and, of course, delicious food. But amidst the festivities and family gatherings, it's also an opportune time for businesses to take stock of their operations and plan for the future. While you're savoring that perfectly roasted turkey and...
The pace of technological advancement is accelerating. This is not news to anyone wading through the ChatGPT craze. Artificial intelligence (AI at Work) is at the forefront of this revolution. We are swiftly seeing companies adopting AI solutions. Even more rapidly are software providers like...
Overwhelmed by Spam is a nuisance. Whether junk mail bundles filling your mailbox or receiving unwanted emails from senders you don’t recognize, spam is frustrating. Even more aggravating is the sheer volume of junk and our inability to stop it. Because of how interconnected our devices...
Password hygiene and methodology play a vital role in basic security. However, with evolving threats and the increasing number of platforms requiring passwords, adopting new password guidelines and improved login practices has become essential. Discussion about strong passwords is nothing new. In the IT and cybersecurity...
One crucial part of Cybersecurity Awareness Month is taking important steps to fundamentally improve personal and professional security. Whether that’s education about specific topics, onboarding new software, using different hardware devices, or otherwise interacting with cybersecurity-adjacent environments, it’s important. But you don’t need an engineer’s understanding...
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI- driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows as well as improve productivity...
Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation as well as financial stability and legal standing. The average cost of a data breach...
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It...
Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of affordable AI solutions has opened the door for...
While October is dominated by Halloween festivities and spooky decor, there’s another threat of horror facing us in the digital background: cybersecurity! Or, more specifically, a lack of it. That’s why October is Cybersecurity Awareness Month in the tech sphere, a time to reflect on...